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Case Studies / By

Compensation and Organizational Analysis

Situation

One of the top five money center banks in the US was concerned about the competitiveness of its total compensation package for executives who managed a global service business. This unit provided one-third of the bank’s revenues. The primary issue was the comparability of the scope of responsibilities each executive had and their impact on the strategic plan to be the market leader in these service businesses.

Process

D.G. McDermott Associates consultants interviewed the incumbents in the identified positions to determine the critical skills, competencies, and scope of accountabilities for each job. Further, an organizational analysis revealed the uniqueness of how the bank was structured to deliver the services on a global basis. From this research, DGM developed a survey instrument and pared down the competitor companies list. The team then visited the identified companies and conducted an in-depth benchmark analysis, including organizational assessment, lines of business and services provided, global reach and customer profiles. In addition, the team obtained information on the competitors’ rewards programs, especially long-term incentive compensation programs.

Solution 

While no company is exactly comparable to its key competitors, our market research confirmed that the bank was a leading provider of state-of-the-art services on a global basis. Consequently, its executives had a broader range of responsibilities and faced greater challenges than their counterparts in competitor companies.

Outcome

Based on the recommendations of the D.G. McDermott Associates team, the client reviewed its use of the various compensation elements and decided to increase the long-term incentive compensation opportunity for several of the key positions.

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